Supplier Code of Conduct
Updated 23.02.2024
Dellia (Dellia Group AS and its subsidiaries) has implemented the following ethical Code of Conduct (CoC), which applies to all of our suppliers and business partners. This Code of Conduct is based on internationally recognised requirements for employee rights and human rights (the ILO fundamental conventions and the UN universal declaration of human rights) in addition to our own ethical and environmental requirements. This Code of Conduct defines and stipulates Dellia’s requirements, which must be implemented by all partners and suppliers. It forms the basis for all forms of collaboration.
1. Forced labour or imprisonment with hard labour
1.1 Delliawill not tolerate forced labour or imprisonment with hard labour. Suppliersmust employ workers on a voluntary basis. Dellia will not accept products fromsuppliers that use any form of forced labour or imprisonment with hard labourin their production or by means of a contract, subcontract or other contexts toproduce their products.
1.2 Workers must not be required to pay a deposit or hand over their identitypapers to their employer. Workers must be permitted to leave the job havinggiven a reasonable period of notice.
2. Freedom of association and collective bargaining
2.1 All workers have the right to join or set up a trade union if they so wish and to enter into collective wage negotiations (collective bargaining). If these rights are limited by law, the employer must facilitate and not hinder the development of equivalent arrangements for independent and free organisations and wage settlements. Employee representatives must not be discriminated against and must be permitted to carry out their duties as representatives in the workplace.
3. Child labour
3.1 Dellia will not tolerate any use of child labour. Our partners are therefore required to ensure that all employment is in line with the UN definition of child labour and that the following forms of child labour are not in use:
a) children between the ages of 5 and 11 who work at least one hour of economic work or a minimum of 28 hours of unpaid domestic work (childcare, food preparation, cleaning etc.) per week
b) children between the ages of 12 and 14 who work at least 14 hours of economic work or a minimum of 28 hours of unpaid domestic work per week
c) children between the ages of 15 and 17 who work at least 43 hours of economic or domestic work per week
3.2 Any recruitment of child workers in contravention of the above is unacceptable. If child labour as described above is already in use, measures must be taken to rectify the situation as soon as possible. Nevertheless, the affected children must be given the opportunity to earn a living and to receive an education until they are no longer of compulsory school age.
3.3 Work that requires a greater level of maturity or that is hazardous must be performed by workers who are at least 18 years old.
4. Discrimination
4.1 Suppliers and factories must not discriminate against employees or job applicants by means of their employment procedures or other terms of employment on the basis of ethnicity, skin colour, country of origin, gender, beliefs, age, disability, political affiliation, sexual orientation, social status or civil status, pregnancy, membership of trade unions or other similar factors.
4.2 Measures must be taken to protect workers against behaviour that is sexually offensive, threatening, injurious or exploitative, and against discrimination or dismissal on unlawful grounds, e.g. marriage, pregnancy, parental care or HIV status.
5. Prohibition of harsh or inhumane treatment
5.1 Suppliers and factories must not employ corporal punishment, threats or any form of abuse or harassment, whether mental, physical (including sexual) or verbal, against any of their employees or promote threats or use scare tactics in any way. Suppliers and factories must treat all employees with respect and dignity.
6. Health and safety
6.1 Suppliers and factories must facilitate a safe and healthy working environment and fully comply with all measures to ensure a safe and healthy workplace (HSE measures) prepared to reduce health and safety risks in accordance with applicable legislation. Suppliers and factories must take adequate measures to reduce the causes of hazards in the workplace.
6.2 Employees must regularly receive documented training in health and safety, and such training must be repeated for the benefit of new employees.
6.3 Access to clean sanitary facilities and clean drinking water must be provided, along with suitable storage for foodstuffs.
6.4 Any overnight accommodation offered must be clean, safe and suitably ventilated, with clean sanitary facilities and clean drinking water.
7. Pay and benefits
7.1 Wages paid by suppliers and factories to employees must as a minimum be the greater of (1) the minimum wage in accordance with applicable legislation or (2) a wage equivalent to the applicable wage for the same type of work in the same or a similar industry with similar ownership in the same geographical area, and should always be sufficient to cover basic needs and give employees a living wage.
7.2 All workers must be given a detailed contract of employment in writing, specifying pay conditions and method of payment, before the employment relationship begins.
7.3 Deductions from pay as a disciplinary measure are not permitted.
7.4 Suppliers and factories must give their employees paid holiday every year in accordance with applicable legislation.
7.5 Benefits from employers and factories must as a minimum include the benefits stipulated by applicable legislation.
8. Working hours
8.1 Suppliers and factories must comply with national legislation and defined industry standards for working hours.
8.2 Total weekly working hours must not exceed 48 hours (8 hours per day).
8.3 Workers must be given at least one day off in each seven-day period.
8.4 Use of overtime must be limited to a maximum of 12 hours per week.
8.5 Workers must always be paid extra for overtime work, as a minimum in accordance with applicable legislation.
9. Permanent employment
9.1 Suppliers and factories must not circumvent their obligations under international agreements and legislation on national insurance, social security or similar, or regulations that control employees’ obligations, by the use of short-term contracts (e.g. contract work, temporary employment or daywork), subcontractors or other working relationships.
9.2 All workers are entitled to a written contract of employment in a language they understand. 9.3 The duration of apprenticeships must be clearly defined.
10. Consideration for vulnerable population groups
10.1 The production and extraction of raw materials for the production must not contribute to the destruction of resources and sources of income for vulnerable population groups, such as by appropriating large areas of land or other national resources that such population groups depend on.
11. Environmental protection
11.1 Environmental concerns must be considered throughout the production and distribution chain, from the production of raw materials until sale to consumers. Consideration must always be taken of all local, regional and global environmental concerns. The local environment of the production facility must not be exploited, misused or polluted.
11.2 Suppliers and factories must as a minimum comply with all applicable legislation regarding environmental protection. In the absence of such legislation, suppliers and factories must implement reasonable measures to adopt procedures that ensure appropriate environmental protection.
11.3 Relevant discharge permits must be obtained where necessary.
11.4 Hazardous chemicals and other materials must be handled responsibly.
12. Prohibition of bribery and corruption
12.1 All suppliers are expected to operate in an ethically responsible manner and with integrity. It is forbidden for suppliers to offer anything of value – money, gifts or services – to achieve an advantage during commercial negotiations. Similarly, it is forbidden to misuse a position of trust to procure unlawful advantages during commercial negotiations.
Supplier Compliance Standards
Legal Compliance
All suppliers to Dellia Group AS and subsidiaries must adhere to applicable laws and regulations.
Adherence to the Supplier Code of Conduct
Suppliers are expected to follow the Supplier Code of Conduct, even if it sets standards higher than required by law. In case of conflict with applicable laws, suppliers must notify Dellia Group AS and subsidiaries and propose a responsible course of action.
Implementation of Standards
Suppliers are required to establish and maintain policies, management systems, and procedures to meet the standards outlined in the Supplier Code of Conduct. They must also communicate these standards to their workforce and notify Dellia Group AS and subsidiaries of any legal infractions.
Supply Chain Responsibility
Accountability of Distributors, Brokers, and Agents
Distributors, brokers, and agents must ensure that their first-tier suppliers comply with Dellia Group AS and subsidiaries' standards and provide assurance of compliance upon request.
Sub-contracting Policy
Suppliers must inform Dellia Group AS and relevant subsidiaries in writing and obtain written approval before subcontracting any production. Sub-contracted workplaces are also expected to meet the Supplier Code of Conduct.
Vendor Compliance
Suppliers must ensure that vendors providing services in their workplace adhere to the same standards and provide assurance of compliance to Dellia Group AS and subsidiaries upon request.
Compliance Verification
Assessment Methods
Dellia Group AS and subsidiaries reserves the right to assess supplier compliance through self- assessments, planned or unannounced audits, and evaluations, including on-site visits and confidential worker interviews.
Supply Chain Transparency
Upon request, suppliers must share information about their supply chain policies, practices, and potential risks. Dellia Group AS and subsidiaries may also request disclosure of supply chain details, with the right to make such information public.
Enforcement of Standards
Dellia Group AS and subsidiaries retains the right to suspend or terminate relationships with suppliers who fail to comply with the Supplier Code of Conduct or take necessary steps to achieve compliance, at its discretion.
Parties to the agreement
This Supplier Code of Conduct is entered into by The Supplier and Dellia Group AS including any subsidiaries in the group including but not limited to Dellia AS, Dellia Sverige AB, Dellia ApS, Dellia OY, PMB International Ltd. (Dellia UK), Dellia SAS, Dellia AG, Dellia GmbH and Dellia Nutrients AS.
For questions, reporting of discrepancies or other inquiries current contact information is available on our website www.dellia.com